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Return, Refund & Exchange Policy

Return Policy
    • At , we always look forward to providing complete satisfaction to our customers with the best available products, price and service.
    • However, in case of some unforeseen situation with the product received from Swasti, and is required to return the product then the following terms apply for a mutually consented return.
    • We accept return only if the product is having manufacture defects or it is not as described in the product detail page.
    • Please note that we are not accepting any returns for stitched/customized clothing.
    • You will need to inform us within 15 days delivery of the product.
    • Kindly retain all packaging materials and product until receipt of instructions of representative regarding the same.
    • Return Courier Charges will be borne by the Customer.
    • All defective products ALONG WITH COPY OF INVOICE, ORIGINAL PACKING AND IN THE ORIGINAL CONDITION as sent to the customer, shall have to be sent back to registered address.
    • While returning the defective product, kindly mark the package as ‘DEFECTIVE RETURNS’.
      Refund & Exchange Policy
      • Remember! At any point in time, the refunds will not exceed the actual value of the goods.
      • You will need to inform us within 15 days delivery of the product.
      • Refund will only be processed for a par of orders that cannot be fulfilled by us / if we are unable to fulfil our obligations.
      • Shipping Charges and Cash on the Delivery charge would not be included in the refund value of your order as these are non-refundable charges.
      • Once we receive the return shipment, we will transfer the respected amount within 4-6 business days to the customer's bank account.
      • No refund for custom duties, shipping cost and taxes, if applicable.
      • For a manufacturing defect, we will replace the new product with the same design.

      Please Note: Never send back any item without consulting with us. It's very important that you had verified with us for returning the ordered products. If products returned without verification then no credit or replacement shall be given on such items.