- At www.swasticlothing.com we take great care in delivering your products to you timely and safely.
- Our main aim is to ship all the orders within 48 hours of receiving the order. For shipping to India, please allow 5-6 business days for delivery.
- All the items are carefully checked and packed accordingly to avoid any form of damage.
- Once your shipment is handed over to the courier company, we will send you an email confirming the shipment of the order.
- These alert emails will contain the tracking number and Courier Company’s website detail.
- Tracking numbers for orders shipped might take around 24 business hours to become active on the courier partner’s website.
- If shipping is being delayed for any reason because the ordered item is out of stock or there is an unusual delay in fulfilling an order, we will notify you by e-mail or by call.
- If you have a registered account with us, you may track the status of your orders under My Account section.
- VAT/customs taxes and duties are not under our control and we are not responsible for the same. VAT/custom and import duties are not included in our ordering process and it will solely be the responsibility of the customer.
- Please note that all Courier companies will make 2 delivery attempts only.
- If a courier service is not available in your area, we will contact you and try to find another convenient delivery location served by our courier partners.
- In the event that the recipient is unavailable, the future modus operandi is at the sole discretion of the courier company and Swasticlothing will have no responsibility in this regard.
- If a non-delivery or late delivery occurs due to a mistake by the user (i.e. wrong or incomplete name or address or recipient not available) any extra cost spent by Swasticlothing for re-delivery shall be claimed from the User placing the order.
- Please note that your shipping address cannot be changed or revised once the order has been shipped.
- We will be able to accept requests for order modification or cancellation only before your order is shipped.
- Unfortunately, we cannot cancel orders after the shipment is dispatched for delivery.